Terms Of Service

Last updated on Aug 23, 2024

1. Introduction

For the purpose of these Terms and Conditions, the terms "we", "us", "our" shall mean BIG ROYAL, whose registered/operational office is 95/30, GROUND FLOOR, BALAJI NAGAR, K K KRISHNAN MENAN MARG, 90 ROAD, DHARAVI, MUMBAI – 400017, MAHARASHTRA, INDIA. "You", "your", "user", and "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

2. Changes to Content

The content of the pages of this website is subject to change without notice.

3. Accuracy and Warranties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Use of Information

Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.

5. Intellectual Property

Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. Trademarks

All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

7. Unauthorized Use

Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

8. External Links

From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information.

You may not create a link to our website from another website or document without BIG ROYAL’s prior written consent.

9. Jurisdiction

Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.

10. Transaction Liability

We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

11. Shipping and Delivery

Domestic Shipping:

  • Free delivery within India.
  • Orders are processed within 2-4 business days.
  • Shipping takes 5-7 business days.

In-Store Pickup:

  • If you're nearby, you can pick up your order from our store for free.
  • No delivery charges for in-store pickup.

International Shipping:

  • Currently, international shipping is unavailable, but we plan to offer it in the future.
  • No import duties or taxes apply since we are not shipping internationally at this time.

Order Confirmation and Support: